Who We are:
Air Controls and Compressors Ltd is committed to safeguarding your privacy online. The following policy outlines the basis on which personal information about you may be collected and handled: When you browse, purchase or register an account with Air Controls and Compressors online site: www.accltd.com
In this privacy, y policy “we”, “us”, “ACC” are references to Air Controls and Compressors Ltd. References to “our Website” or “the Website”, “the site”, “ACC Online” are to www.accltd.com.
We are committed to maintaining your privacy, we are registered as a data controller for the purposes of The Data Protection Act 1998 (“DPA”). We reserve the right to make any amendments to these Terms from time to time. These terms were recently updated on 23rd July 2018
Information You Provide Us With:
During your use ACC collects information in several ways:
When you sign up to use our site we may ask you to provide some or all the following information: Your name, Telephone number, Fax number, E-mail address, Postal & Delivery address, Company name, Number of Employees, Annual Pneumatic Spend, Username, password and how you discovered the site. We will also ask for Credit card and other payment details when you purchase Items from us.
When applying for a Credit Account Form we may ask for some or all of the previously stated information and The Company's registered address, status of the organisation, company registration No., date of formation, company telephone No., company FAX No., bank details, name of company secretary, bought ledger contact, bought ledger telephone No., bought ledger FAX No., amount of credit required, delivery address, company's main activity and Reference 1 & 2’s name, address, telephone number and FAX No.
You may also give us information when you fill in forms on the site or on Third party platforms or when you correspond with us on Social Media for example when you register to subscribe to our newsletter and emails, when you enter our prize draws, competitions and other promotions, when you complete forms to receive offers or when you participate in our Social Media activities or surveys.
In such circumstances, you may provide additional information about you such as your photograph and other images identifying your information, your interests, and hobbies, details of your Social Media accounts, posts, and preferences.
You may also provide us with personal information about yourself when you submit product or service reviews, images, videos, instructions, comments, feedback, E-Mail Enquiries, suggestions or any other form of information via the site or our Social Media.
You must ensure that all information you provide to us is personal to you and no one else. E.g.: you must provide us with an E-Mail address that is only accessible by you and no one else. We recommend that you do not use another person's or generic E-Mail address.
You must also ensure that all information you supply us with is accurate and up to date. By providing personal information about yourself to us you warrant the information you provide is personal to you and is accurate and up to date and you will keep us informed of any changes.
Information We Collect About You
Our site has Google Analytics integrated into it, Google Analytics is a piece of software that collects data about visitors to the site. Google Analytics tracks user’s usage on the site including Products you search for, what pages you view, the products you purchase, the information you download. If you accessed our site via a search engine we may record the search you undertook and how it relates to your use of this site. If you do not want Google Analytics to record your activity on our site, you can opt-out by downloading Google Analytics Opt-Out Browser Add-on.
To effectively process credit or debit card transactions, it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
Your Internet protocol (IP) Address (unique to your device) used to connect your computer, tablet or mobile device to the internet is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the site.
Most browsers can be programmed to reject or warn you before downloading cookies, information regarding this may be found in your browser's ‘help’ facility.
How We Use Your Information
Using the information that you have provided us with we may periodically provide you with information regarding other goods and services that we offer similar to what you have previously enquired about or have purchased. We may also notify you of our exclusive offers and promotions via Telephone, E-Mail, SMS, and Post. If you would like to unsubscribe to our mailing list you can do this by writing to us at firstname.lastname@example.org or Marketing, Ditton Road, Widnes, Cheshire, United Kingdom, WA8 0NP.
We also use the information you provide us with to process, ship your order and provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).
We may use third parties to carry out certain activities to carry out activities: such as processing and sorting data, monitoring how customers use our site and issuing E-Mails for us.
We may also use this information to interact with you using Social Media. Features such as the “like”, “retweet”, “repost” and “share” on Social Media may allow us to enable integration and/or access to your accounts on the Social Media site.
Please take note we do not control Twitter, Facebook, Instagram, Tumblr, Linkedin, Tumblr, YouTube or any other social media sites, your profile/account on the social media sites, we do not modify your account or your privacy settings on Social Media Sites.
We do not establish rules about how your personal information will be used on Social Media sites. We encourage you to read all policies and information on the applicable Social Media Sites to learn more about how they handle your information before using those Social Media Sites and any of their features.
How We Protect Personal Data
ACC Online aims to deliver the highest level of security to our customers, and our site was specifically designed with that in mind. In order to ensure the security and protection of your personal data whenever you submit any sensitive information such as credit card information and banking details we use the following security measures:
Our Secure Online Order Form is encrypted with an HTTPS - SSL (Secure Sockets Layer) which is your guarantee for a safe and secure transaction.
Your ACC Online Account is password protected so that you and only you have access to your account and its information. We will never ask you to confirm this password via Phone Call or E-Mail.
You can be assured that we will not rent, sell or trade your personal information to others.
We may pass your information onto another organisation to supply/deliver products or services you have purchased and or to provide after-sales service.
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:
If you believe that any information we may hold about you is incorrect please contact us at the address mentioned above. You may also edit your Personal Profile information at any time by clicking Update my details under My Account.